Refund policy

At EqualImagehighst, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or refund in accordance with the policy below.

Returns

Items may be returned within 30 days of delivery if they are unused, in their original condition, and returned with all original packaging. Products that have been used, damaged after delivery, or are not in their original condition may not be eligible for a return.

Refunds

Once your returned item has been received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 5–10 business days. Original shipping charges are non-refundable unless the item received was damaged, defective, or incorrect.

Contact Us

If you have any questions about returns or refunds, please contact our customer support team through our Contact Us page. We are always happy to assist you and ensure the best possible shopping experience.